Information You Provide
Tutoras collects information from you when you choose to provide it to us. For example, we may collect your information when you join Tutoras’ membership or pay for an Enrolment Payment Plan, otherwise provide information to us through the Websites, or otherwise contact us. The information we collect may include personal information – name, address, e-mail address, telephone number, date of birth, government-issued identifier, prior educational background information, studying history, and the content of any communications that we exchange, as well as non-personal information. In some cases, we require your personal information in order to perform a contract or to comply with a legal obligation.
Information Automatically Collected
Information Collected from Other Sources
Where permitted by law, we collect or receive information about you from companies to whom you indicate that you would like to learn more about the Course, companies that are our partners, or other entities within the Tutoras family of companies (collectively “Other Sources”) in order to update or supplement the information that you provide or that we collect automatically as described above in Information Automatically Collected. We may use this information to help us maintain the accuracy of the information we collect, to target our communications so that we can inform you of products, services or other offers that may be of interest to you, and for internal business analysis or other business purposes.
Our Combination of Your Information
We may combine the information we receive from and about you, via the Websites and from Other Sources to help us tailor our communications to you and to improve the Websites.
Failure to Provide Personal Information
Failure to provide certain information may make it difficult or impossible for you to access some services through the Websites (for example, to register for and complete Courses). You should ensure that personal information submitted to us is accurate and up-to-date. For example, we need a current email address to communicate with you about the Course in which you choose to enroll.
How We Use Your Information
Purposes for Collecting and Processing Personal Information
We process personal information under the following legal bases:
Use of De-identified, Aggregate or Anonymized Information
Tutoras shares your information with other entities or individuals in the following circumstances:
Information Security and Data Retention
We are committed to protecting the security of your information. We maintain what we believe to be appropriate physical, electronic, and managerial procedures to safeguard and secure your information and to prevent unauthorized access, maintain accuracy, and ensure appropriate use of your information. The accuracy, safety, and security of your information also depend on you. Where we have given you or where you have chosen a password for access to certain parts of the Websites, you are responsible for keeping this password confidential. We ask that you not share your password with anyone. Even though we do our best to protect your information, the transmission of information via the internet is not completely secure, and we cannot guarantee our security measures. We are not responsible for any unauthorized access to or acquisition of your information.
We retain your personal information for as long as we have a relationship with you. We also may retain your personal information for a longer period of time which enables us to:
If you have joined Tutoras’ membership or are enrolled in a Course, you may access and/or update your personal information through your user profile.
Your rights regarding your personal information may be limited, for example, if fulfilling your request would reveal personal information about another person or would infringe the rights of a third party (including our rights), or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping. We will inform you of the relevant exemption upon which we rely when responding to any request you make.
Our use of certain personal information is necessary for us to provide information to you about the Course or to provide services to you through the Websites or otherwise. If you choose not to provide this personal information or request that Tutoras delete or restrict the processing of this personal information, you may not be able to participate in the Course, and we may not be able to provide you with other services, including those provided through the Websites or advertised about the Course.
We collect and disclose for a business purpose the following categories of personal information:
Any information you may disclose through the Websites, such as on message boards, in chat rooms, or on other public areas, such as on webinars that you may attend about the Courses, may be viewed by others, such as your classmates and learning facilitators. Please exercise caution when disclosing personal information in these public areas.
Date of Last Amendment: 1 March 2020